Call Tracking Services

How It Works

1. We assign a unique local or toll-free telephone number that is only included in your ad. All the calls can be traced back to your ad program.
2. Calls to that number are automatically forwarded to your existing business phone line so your existing staff can handle the call business as usual.
3. We track your call activity from this special phone line, collect caller information and record the call for future reference.

Call Tracking Reports

Schedule a monthly report to be delivered to your inbox or run real-time online reports. Our call tracking report provides details about the calls, including:

• Caller name, address and telephone number
• A list of caller ZIP codes
• The total number of calls generated by your ad
• Whether each call was answered, busy, or unanswered
• The length of time spent on the line with each answered call
• The number of calls received each day of the week, and hourly throughout the day
• Recordings of each phone call