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FAQ: Website Design

When will I be contacted about my website?

Once you have completed the online sign-up process, one of our expert web developers will contact you to discuss your specific business goals for your website. We will help you build a site that showcases your services/products, builds a strong brand for your business, engages customers and makes more sales. After our initial meeting, we will develop a project timeline for your site. If you have any questions right away, give us a call at 866-558-0400.

How long will it take to get my website online?

We will work directly with you to develop a timeline for your website project. Sites with more complex design requirements may take a little longer to go live.

What is included in the Design It For Me Starter package?

Our Design It For Me Starter package lets you work one-on-one with a website expert to develop up to five custom pages in a professionally-designed template. We will help you write up to 2,500 words of unique content and develop up to 30 custom images. Plus, you can make updates to your site for 30 days after it goes live to get it just right.

You also get all the benefits of our standard Web packages including a FREE domain name (URL), 50 email addresses, 2.5 GB disk space to store image/media files, and a free email marketing trial.

I already have a website URL (domain name). Can I transfer it?

Yes, during the sign up process you will have the opportunity to transfer an existing URL to be managed by Superpages.

Can I request changes to my website?

Yes, you will have 30 days after your site goes live to make any content or design edits. After 30 days, you can purchase additional hours of Custom Web Development for any further updates.

Can I request additional features such as pages and enhanced images?

Our starter package lets you create five pages and 30 custom images. If you need to expand your site at any time, you can purchase additional Custom Web Development time to work on-on-one with our website experts to update your design or content.

What is Superpages Custom Web Development?

Custom Web Development lets you purchase one-on-one time with our team of web experts to enhance your site with more customized design or content.

Why would I need additional Custom Web Development hours?

You might want to purchase Custom Web Development time if you want to add:

  • Additional Web site pages
  • Custom logos and graphics
  • Rich media (audio, video, etc.)
  • Animated headers and banners
  • Flash and multimedia

Where can I find examples of Superpages custom Web sites?

The SuperPages Custom Web Development team includes experienced designers, programmers, and copywriters. Check out our portfolio for examples of our work here.

What are the benefits of Custom Web Development?

By further customizing and adding dynamic elements to your site, you can:

  • Maximize your website’s effectiveness
  • Stand out from your competitors
  • Increase your company image and brand awareness
  • Captivate and engage customers while showcasing your business
  • Deliver targeted messages and value-added services
  • Encourage word-of-mouth business

Can I upgrade my website to include more storage or email boxes when my business grows?

Yes, for a low monthly fee you can upgrade your account to our Unlimited package that gives you an unlimited storage, unlimited bandwidth and unlimited email addresses. Contact our Web development team at 866-558-0400 to request this upgrade.

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