Reputation monitoring
Find out what people are saying about your business online. We pull together ratings, reviews and comments from across the web so you can see how your business is being talked about.
Don’t have an existing account? Claim your free listing to get started.
Advantages
Why reputation monitoring matters
People are talking about businesses like yours online using social media. "Social media" is a term that describes a variety of web sites that enable online conversations between parties, and include:
- Social networks like Facebook, Twitter and Foursquare
- Ratings and reviews from sites such as Yelp, Citysearch and Bing
Social media is influencing purchases
- More than 4 in 5 U.S. online adults use social media at least once a month.2
- 45% of Americans say they trust the reviews from friends or people they follow on social networking sites.3
- 46% of social media users have recommended or talked about a product or brand on Facebook, and 44% have done the same on Twitter.3
2) “The Broad Reach of Social Technologies”, Forrester Research Inc., August 2009
3) “Social Media Users Tout Brands”, Adweek, November 9, 2009
How it Works
Manage your business listings and maps
Manage your business listings and maps across search sites such as Superpages.com, CityGrid, Foursquare, Google, Yahoo! Search | Bing, and Yelp. Our free Reputation Monitoring tool automatically scans and checks for your listings on these sites and others, and will let you know if your listing is missing.
Keep track of what is being said online
Our tool scans important review sites along with social media sites so you can stay on top of what people are saying about your business. 45% of Americans say they trust the reviews from friends or people they follow on social networking sites.2
2) “Using Social Media to Sound Off About Brands”, Adweek, June 2010
Get Access
How to access our free reputation monitoring tools
Our tools are provided as a value-added service to our clients, so no purchase is necessary. Just follow the instructions below.
If you already have online products with SuperMedia:
- Sign in using your email address and password.
- Select the Business Listing & Profile tab if it is not already highlighted.
- Click the “See your online reputation” button
If you do not already have online products:
- You’ll first need to claim your free business listing
- Enter your phone number to get started. Complete your listing and account set up.
- On the Order Confirmation page, click My Account at the top of the page.
- Select the Business Listing & Profile tab if it is not already highlighted.
- Click the "See your online reputation" button.
- If you don’t see it, try back in 24-48 hours.
